Professional résumé

Michael Kooyman

Leadership · Operations · Hospitality · Events · Sales · Construction

Professional summary

Versatile operations professional with leadership experience across hospitality, banquet and event execution, food and beverage, wine service, sales, construction, and project coordination. Known for bringing structure to fast-moving environments, communicating clearly with teams and clients, and maintaining high standards from planning through completion.

Core capabilities

Operations leadershipBanquet and event executionGuest experienceFood and beverage serviceWine knowledge and serviceSales and client relationsConstruction coordinationScheduling and logisticsTeam coachingProblem solving under pressureQuality standardsCross-functional communication

Selected experience

Hospitality & Banquet Leadership

Led guest-facing teams and coordinated event operations, service standards, timelines, room readiness, and client expectations in high-volume environments.

Food, Beverage & Wine

Applied strong food-and-beverage knowledge and sommelier experience to improve recommendations, service confidence, guest satisfaction, and team capability.

Sales & Relationship Management

Built professional relationships by identifying client needs, communicating solutions clearly, and following through on commitments.

Construction & Project Coordination

Supported projects through scheduling, trade coordination, materials awareness, stakeholder communication, quality follow-up, and practical field problem solving.

Leadership approach

Michael leads with preparation, visibility, accountability, and respect. He believes teams perform best when expectations are clear, feedback is useful, and leaders remain composed and available when conditions change.