Michael Kooyman · Expertise
Hospitality & Event Operations
Successful hospitality and events require more than a schedule. They depend on preparation, communication, adaptability, and a team that understands the standard.
Plan for the whole experience
View service from the guest's perspective while accounting for staffing, timing, setup, and operational realities.
Communicate before pressure arrives
Clarify roles and expectations early so teams can respond confidently when plans change.
Stay visible and composed
Lead from the floor, solve problems without disrupting the experience, and support the people doing the work.
Explore Michael’s complete professional background.
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